An epidemic prevention story in an overseas park

An epidemic prevention story in an overseas park 

"I am the manager of the customer service department, and I am also a party member. my duty lies in it. it's nothing." This is the first sentence Cao Liang, manager of the customer service department of the China-Egypt TEDA Suez Economic and Trade Cooperation Zone (hereinafter referred to as the "cooperation zone") service company, said in an interview.

In fact, this is only Cao Liang's first year of work in the cooperation zone and the first time he spent the Spring Festival in Egypt, but he caught up with the new coronavirus pneumonia epidemic.

2020 the Spring Festival of the Year of Gengzi, which was supposed to be a time for family reunion, the sudden epidemic has become the protagonist. At the end of January, there was a full-scale outbreak of novel coronavirus pneumonia in China, which spread overseas as well as raging domestically. Faced with the risk of the spread of the epidemic, Chinese people abroad are joining countries in the fight against the epidemic.

Cao Liang is a member of this team.

His family is in Guangzhou, the company is in Tianjin, based in Egypt, and has working experience in South Africa. You can hardly imagine a gentle man so aggressive. This outbreak did not make him retreat.

Since January 27 (the third day of the lunar calendar), the TEDA Cooperation Zone has been welcoming a wave of rework by Chinese personnel. The sudden epidemic and the flow of rework have put Cao Liang under pressure. However, in the face of the epidemic situation, Cao Liang and other five Chinese employees who stayed in the cooperation zone during the Spring Festival did not panic. Under the organization of Director Wu Lixing, they analyzed the characteristics of the epidemic situation, determined the epidemic prevention and control strategies, and took the lead in setting up several epidemic prevention working groups with key Egyptian employees to implement relevant epidemic prevention measures in their respective duties-some were responsible for disinfection of key areas, and some were responsible for body temperature inspection of incoming and outgoing personnel, there are also tracking the dynamics of Chinese personnel returning to Egypt and assisting enterprises to implement personnel isolation measures in accordance with relevant requirements......

In the whole epidemic prevention work, some Chinese employees did not adapt to the additional epidemic prevention measures. One of the owners had a cold and cough after returning to Egypt. He was afraid of affecting his work and did not give feedback according to the requirements of the cooperation zone. After his employees fed back to the service company, Cao Liang immediately learned about the situation. The owner was a little emotional at first, but under the patient communication of Cao Liang, he finally cooperated with the isolation arrangement and reported his body temperature on a daily basis. Timely and effective communication is one of the most important links in the whole epidemic prevention work.

It is heartwarming that most of the enterprises and personnel are cooperating with the epidemic prevention work in the cooperation zone.

Jushi, Fengshang Shepherd, Xidian, Hengshi and other key enterprises in the starting area actively respond to epidemic prevention work, epidemic prevention measures are perfect; Lei Chu, Dayun, Xiamen Yanjiang and other expansion area enterprises also perform their duties, subject to epidemic prevention work arrangements. Lei Chu adjusted the location of the quarantine area based on employee feedback, the Universiade responded positively to the embassy's call to postpone the return of Chinese personnel to Egypt, and Xiamen Yanjiang strictly enforced the 14-day quarantine rule for Chinese employees returning to Egypt during the Spring Festival without a single Chinese employee staying behind ...... In addition, Mr. Wang of Yashima was even more enthusiastic about sharing the information of Chinese personnel returning to Egypt with the staff of the cooperation zone and assisting the park in epidemic prevention work.

It's not just the Chinese who are acting.

Egyptian employees are also actively involved in epidemic prevention after learning of the epidemic. Among them, Sahar actively communicated with Suez Health Bureau and timely fed back the requirements of the Health Bureau. Nahla and Radwan actively publicized the epidemic prevention measures in TEDA Cooperation Zone on Facebook and Egyptian media. Amira is not only responsible for the procurement of all epidemic prevention materials, but also actively tracks the information about the cooperation zone in Egypt to appease the mood of Egyptian employees......

During the epidemic, in addition to earnestly implementing the epidemic prevention work in the cooperation zone, how to dispel the concerns of public opinion from Egypt and ensure the normal operation of the cooperation zone is what worries Wu Lixing, who is the director. Since the outbreak of the epidemic in China, especially with the spread of the epidemic around the world, some public opinion in Egypt has been anxious about the densely populated cooperation zone in China and worried about the outbreak of the epidemic in the cooperation zone. Among them, there are not only members of the Suez region who are positively calling on the Egyptian Ministry of Health and the General Administration of the Suez Canal Economic Zone (hereinafter referred to as the "General Administration of the Special Administrative Region") to take relevant measures, but also radical Egyptian lawyers directly clamored to close the cooperation zone.

It was the seriousness and responsibility of Egyptian employee Amira that allowed Wu Lixing and Cao Liang to resolve a sudden public opinion crisis.

On the morning of February 2, local time in Egypt, Egyptian employees of enterprises in the cooperation zone saw Chinese personnel returning to Egypt in the temporary isolation zone, mistakenly thought that the Chinese personnel had been infected with the virus, and posted their concerns on Facebook, causing public concern. You know, according to the itinerary, officials from the Egyptian Health Bureau and the General Administration of the Special Administrative Region will visit the cooperation zone that afternoon to inspect the relevant epidemic prevention work, and the results of this inspection will directly affect the Egyptian government's attitude towards the cooperation zone during the epidemic. In order not to let misunderstanding affect the overall epidemic prevention work in the cooperation zone, Amira, who always pays close attention to social media developments, immediately informed Wu Lixing, Wu Lixing and Cao Liang to quickly coordinate relevant enterprises to actively respond. In less than two hours, on the one hand, they actively communicated with Egyptian employees to explain the relevant epidemic prevention work. On the other hand, the isolation area will be changed to a standard single dormitory, away from public places.

On the afternoon of February 2, the Egyptian Ministry of Health Committee, accompanied by Shaaban, Vice Chairman of the General Administration of the Special Administrative Region, visited the TEDA Cooperation Zone and inspected the epidemic prevention measures in the zone. The committee successively communicated with the person in charge of the cooperation zone about the epidemic prevention measures taken in the zone and inspected the observation area for Chinese employees of enterprises in the zone. During the inspection, the Ministry of Health Committee stated that the situation in the cooperation zone is good and no one is infected with the new coronavirus. The Ministry of Health will provide some publicity materials to prevent the infection of the new coronavirus and designate clinics in the cooperation zone to continuously track the situation in the cooperation zone.

After the inspection, the General Administration of the SAR affirmed the epidemic prevention work in the cooperation zone on its official Facebook, and said that there was no epidemic in the cooperation zone and it was safe. At the same time, Egyptian officials did not wear masks during their visits to the cooperation zone (except to inspect the quarantine zone). The above actions and statements have won a lot of understanding and recognition from Egyptian public opinion for the cooperation zone, and the Egyptian media have also made positive reports on the epidemic prevention work in the cooperation zone.

During the interview, Cao Liang also told me such a small story. Due to the high degree of localization of employees in the cooperation zone, the park service company has only Cao Liang as a Chinese employee. According to the requirements, Chinese personnel in the park must wear masks during the epidemic prevention period. In fact, there are many inconveniences in wearing a mask to work. When in the office, Egyptian colleagues often tell him with a smile that he does not need to wear a mask. It doesn't matter. Such a warm-hearted move moved Cao Liang, who was busy in the park with a mask all day.

Cao Liang was also moved by the care from across the ocean. During the outbreak, the headquarters of China-Africa TEDA in Tianjin did not forget him, and colleagues in the Operations Management Department sent masks, disinfectants, disposable gloves and other epidemic prevention items to his home in Guangzhou. "I went to work in Egypt after I entered the company. Besides, my home is so far away from Tianjin. I didn't expect my colleagues in China to take care of me so much." At this point, Cao Liang's tone was somewhat excited. This young man who warms others with his actions is also warmed by others.

During the epidemic, the relevant departments of the Chinese and Egyptian governments took great care of the epidemic prevention work in the cooperation zone. Among them, the Economic Counseling Office of the Chinese Embassy in Egypt has always maintained close contact with the park, actively coordinated with the Egyptian government and the media, and immediately issued the ''Notice on Chinese-funded Enterprises Strengthening Chinese-funded Institutions to Strengthen Epidemic Prevention and Control'', and proposed to strengthen external publicity The epidemic prevention situation and other rationalization suggestions will assist the epidemic prevention work in the park in all aspects. The Chinese Consulate General in Alexandria is also actively tracking the situation and sharing flight information. The General Administration of the Egyptian Special Administrative Region actively coordinated the Egyptian health department to inspect the cooperation zone, and immediately issued positive remarks on the epidemic prevention work in the cooperation zone, which played an important role in guiding public opinion.

As of 6: 00 on February 11, Geneva time, there were 393 confirmed overseas cases of novel coronavirus pneumonia in 24 countries. However, it is gratifying to note that there have been no confirmed cases of new coronavirus pneumonia on the African continent.

"In fact, this epidemic prevention work in the park is also a rare experience. When I get old, I will proudly talk to the children and tell them how we are united in the fight against the epidemic in the face of difficulties, and I am fortunate to participate in it." At the end of the interview, Cao Liang said with emotion.